For MSPs to build a successful generative AI practice, they need to know their customers' data. This requires hiring a data analyst -- or becoming one yourself.
- By Howard M. Cohen
- November 12, 2024
Neridio is rolling out new improvements to its Manager for MSP platform aimed at simplifying partner deployment of multiple Microsoft services, including Azure Virtual Desktop (AVD), Microsoft 365 and Microsoft Intune.
- By David Ramel
- November 08, 2024
An IDC study sponsored by Microsoft highlights how embracing the company's AI efforts can boost the channel's bottom line.
- By Gladys Rama
- September 24, 2024
Compliance services are good for partners to have in their portfolio, but "continuous compliance" services would be even better.
- By Gladys Rama
- June 20, 2024
Managed services providers that support SMBs have their hands full this year: The constellation of threats targeting their customer base is more varied and harder to detect than ever.
- By Gladys Rama
- April 04, 2024
Three industry trends are "redefining the current state of the channel," say researchers at Ingram Micro Cloud.
- By John K. Waters
- December 03, 2021
Pandemic-driven business conditions have been a boon for MSPs, but all that growth comes with significant hurdles.
- By Gladys Rama
- October 22, 2021
Steering a Windows 11 move will be rough without measuring the gains or losses along the way, so says Cambridge, Mass.-based Microsoft partner Aternity.
- By Gladys Rama
- September 17, 2021
Martello Technologies has announced a new platform to help partners manage their customers' Microsoft 365 and Microsoft Teams deployments.
- By Gladys Rama
- September 15, 2021
Disaster recovery specialist Datto has launched a new product to help Microsoft Azure MSPs protect customers' data against security breaches, ransomware and outages.
- By Gladys Rama
- September 15, 2021
As the world shut down last year, business at SkyKick -- a 100 percent partner-focused company providing cloud automation and management tools -- boomed.
- By Gladys Rama
- September 14, 2021
Microsoft's upcoming desktop-as-a-service offering is "nothing but opportunity" for partners, according to Vadim Vladimirskiy, Nerdio's founder and CEO.
- By Kurt Mackie
- August 02, 2021
IT solutions firm Kaseya is now using a "universal decryptor key" for customers affected by a REvil ransomware attack.
- By Kurt Mackie
- July 23, 2021
Azure Lighthouse has a new feature in preview that potentially adds to the trust relationship between MSPs and their customers.
- By Kurt Mackie
- July 12, 2021
About 60 MSPs and almost 1,500 of their business customers may have been affected by a ransomware attack targeting Kaseya's VSA management solution.
- By Kurt Mackie
- July 07, 2021